Singlesource IT has been an integral partner in managing and implementing our technology needs. They not only provide exceptional service and responsiveness, they anticipate and prepare to help in guiding the direction of growth in our company. By assisting in making us more efficient and economical they ultimately help make us more profitable.”

Meyers + Associates Architecture, LLC.

Christopher Meyers, Principal Architect

 

 

Tuesday
Jul022019

Mobile Device Management - Secure Data, Safe Devices. Everywhere.

Introducing Mobile Device Management, a software solution that remotely monitors and manages all of your company's devices.

Mobile Device Management puts you in control with a centralized dashboard: giving you a heads-up on the status and location of all of your team's devices, phones, and tablets. Keeping your data and technology secure is an on-going challenge for today's on-the-go workforce. Mobile Device Management is the solution you've been looking for. Now your business-owned devices can be safe and secure...wherever they may go.


Key features include:

Advanced Security - Configure detailed security settings on business-owned devices.

Location Tracking - Use the built-in GPS on mobile devices to locate lost or stolen smartphones or tablets.

Ownership Details - Keep track of devices registered to individuals and associated handset details.

Data Usage Monitoring - Help make sure you don't pay extra data usage fines by monitoring data usage.

Remote Control - Lock phones, set passwords, configure email and Wi-Fi, or wipe devices remotely. All Major Device Types Supported: Mobile Device Management supports Apple® iOS®, Google® Android®, and Microsoft® Windows® devices and tablets.

Call or email today to find out more.

Monday
Jun032019

Introducing Passportal´╗┐ - Password Management Made Simple

Take Charge of Your Company's Passwords.

You've worked hard to train your team to use strong, secure, robust passwords. But what happens when someone else needs access to that data? How do you securely share resources with new employees? What do you do when you need password-protected data from team members that are unavailable, injured, or have been let go?

The answer is Passportal, the leader in password management.

We're proud to announce that we've partnered with Passportal to bring their enterprise-level solutions to you. Now you can have the tools to audit, review, reset, and log user access to your company's passwords. Control the keys to your data. Call or email today to find out how.

 

Tuesday
May212019

Singlesource IT has Moved!


... but not too far away!

Singlesource IT is now located in Suite 103, a new enhanced office space to serve you better. Same building, same convenient, highly-responsive, central location off of Interstate 71.

Thanks for taking a moment to update your contact information:

Singlesource IT
4889 Sinclair Rd., Suite 103
Columbus, Ohio 43229

Tuesday
Jan292019

Who Needs a $2,000,000 Clean Room? You Just Might!

Data loss is the heartbreaker of the IT world. Your end-of-the-year reports, your market analysis, blueprints, sales figures, confidential intellectual property, vacation pics from Vegas, whatever your data may be - at the end of the day, it's all just a bunch of 1s and 0s. Hard drives will eventually fail. And portable electronics - laptops, phones, and cameras - seem to be magically attracted to water.

We have many tools in-house to retrieve, copy, and repair data that seems like a lost cause. But for the toughest cases we've partnered with DriveSavers, the premier data recovery service in the United States.

What do they have that we don't? Let's start with the big one: DriveSavers has invested $2,000,000 to build the most technologically advanced data recovery environment in the industry. It features a 975 square foot Certified ISO Class 5 Facility. What does that mean? The Discovery Chanel went "backstage" to find out.  Take a look:




DriveSavers has recovered the hard work and critical data of Hollywood producers, of rock stars, and is trusted by corporate clients in every industry. Partenering with them has allowed us to deliver the same service to our clients. And sometimes that makes us look like rock stars too.

Wednesday
Aug082018

Server Failure Frequency Vs. Age: The Stats Are In!

Failure rates. When it comes to what's happening behind the server closet door, usually "no news is good news". As long as there's a peaceful hum and a little heat coming out of there, we move on, feeling good for another day.

But as this graph shows, no server lasts forever.

During the first year, servers are shown to have a failure rate of 5%. While this might seem high, it's often the result of some out-of-the-box defect or initial configuration issue, easily diagnosed and fixed. Over the next two years, rates only rise at a level of 1%, showing a period of stability. Hard drive failures start to spike around year four, pushing our number up to 11%. After that, the curve increases until it becomes clear that a server replacement is not just of question of if, but when.

A similar graph shows Server Downtime by age. Reflecting the failure rates above, this graph shows that downtime is relatively flat for the first few years - downtime that might be attributed to planned re-boots and software updates. After that the curve shows a sharp and steady increase indicating unplanned incidents and additional resources spent on IT personnel to address emergency problems.

In other words, a planned investment in hardware now might save you money (and headaches) down the road.

Even if you're not running a server, the same sort of failure curve applies to Laptops, Workstations, Tablets, and other digital devices. Think ahead, backup, and have a life-cycle replacement plan in place. If you need a second opinion, give us a call. We're ready to review your network, make recommendations, and guarantee that you're ready for business.

(Graphs and more information can be found here.)