Get in the fast lane: open a support ticket with us quicker than ever!

It is our goal to make it as easy as possible to manage your technology needs with us. Because of that, SingleSource IT is now offering an e-mail support ticketing system. Simply send an e-mail to support@ss-it.com with the description of your problem or computer need. A response e-mail will then be sent in reply with the ticket # and we will respond as soon as possible.

E-mail support@ss-it.com for fast, easy ticket creation!

This allows you to communicate your problem with us immediately and will increase response times as we can better prioritize the issues at hand. This will also allow you to notify us of a problem without being tied to a support call, letting you worry about your business while we take care of your technology.

Got an urgent problem? Give us a call (614)-784-9738 !

To ensure that your ticket receives the fastest response time possible, please include the problem you are experiencing a long with any error messages in the e-mail. The more specific the error message and the problem you are experiencing, the faster we can respond with a solution.

We are open 8:30-5:30pm EST with 24/7 support options available.

You can then check on the status of your ticket by going to http://www.ss-it.com/support and logging in with your username and password provided by SingleSource IT.